Help
Looking for some help? You can contact us by Library Live Chat, staff or student portal, email, phone, and in-person.
Looking for some help? You can contact us by Library Live Chat, staff or student portal, email, phone, and in-person.
You can contact us in a variety of ways.
Remember to check our opening times to find out when support is available.
And after contacting us, please complete our customer satisfaction survey.
If you’re a current member of staff, you can complete this form for help.
If you are an external customer, email us your query and we'll get back to you.
If you’re a current student, you can complete this form for help.
| Day | Building opening times |
|---|---|
| Monday - Friday | 8:30am - Midnight |
| Saturday - Sunday | 9:00am - Midnight |
Please see all upcoming opening times to check opening hours for specific library spaces and services as these vary.
Hours may change during vacation, assessment periods, and University closures.
Find out about the status of services you require before your visit or find information on current maintenance by visiting our service status page.

The Brynmor Jones Library is easy to get to at the heart of the University of Hull campus.

Executive Director Scholarly Services and University Librarian

Academic Library Services Manager

Customer Experience and Insight Manager
Collections Development Manager
Are we getting it right or wrong? Either way, we'd really like to hear from you so we can improve the Library and the services we offer.